William Hill have recently launched another excellent new feature rewarding punters for their loyalty, with William Hill Rewards, collect points for every bet you place on racing and sport. No bet is too small to earn William Hill points! The number of points you earn is determined by how much you stake on a particular bet, shown in the chart below. With each and every bet, sit back and watch your Points balance grow. Once you’ve accumulated enough Points, choose how you want to be rewarded.
What is William Hill Rewards?
William Hill Rewards is the market leading points program of William Hill. As a member you can earn points and redeem them on different rewards including Bonus Bets and Velocity Frequent Flyer Points.
What is the cost of joining?
There are no joining, annual or ongoing fees for the program. Eligible customers will automatically be opted into the program and can begin earning points right away.
How do I earn points?
The current structure for earning points is:
Single Racing includes:
Fixed win, fixed place, head to head, inside outside, odds vs evens, concession, jockey challenge, racing specials, Hong Kong racing and feature races
Exotic racing products include:
Exacta, quinella, trifecta, first 4, early quaddie, quaddie
*All phone bets accumulate William Hill Rewards Points at a rate of $20 per point
Can points be partially earned?
Yes, points can be gained partially. What this means is if you place a $1 multi you will earn 0.5 points. If you then place another $1 multi your points balance will display as 1. We will only display points in their full value that can be used for redemption.
How do I see my points?
William Hill Rewards points can be viewed from the William Hill Rewards page accessible through the Rewards option on our left hand navigation on our website and our mobile applications.
How long are my points valid for?
You must use any points earned, within two years of earning those points. When making a redemption, your oldest points will always be used first.
What happens if I stop using William Hill?
In the event that you do not make any points earn or usage transaction for a period of 6 month, your points balance will be forfeited and reset to zero.
What is the maximum number of points I can hold?
There is no maximum number of points that you can accrue.
How long does it take for my points to be updated?
Points can take up to 15 minutes once the bet has been settled.
How can I track how I have earned points and what I have spent points on?
To view all changes to your account with points earned, points given and points spent, please visit the William Hill Rewards Activity page.
Can I share my points with another William Hill Customer?
As we are looking to reward individual members with this program, no points can be shared or transferred to other Rewards members.
Why can’t I access William Hill Rewards?
William Hill Rewards is available only to selected William Hill customers.
How can I opt-out of the program?
If you would like to not participate in the William Hill Rewards program, you can choose to opt-out of the program by calling our customer service team on 1800 238 005.
What can I redeem my points for?
Currently you can redeem your rewards points for Bonus Bets and Velocity Frequent Flyer Points. To redeem for Velocity Frequent Flyer Points, you will need to have a Velocity Frequent Flyer membership. Your William Hill account must be in the same name as your Velocity membership. You can then choose to redeem your Velocity Points for a range of Velocity rewards, as described on the Velocity website. For example, flights, flight upgrades, accommodation products from the Velocity Rewards Store and more.
How can I redeem reward points?
You can redeem your points on the William Hill Rewards page available on our mobile applications and our website.
How long will it take for my rewards to be received?
Bonus bets will normally appear in your William Hill account within 15 minutes after purchase. Velocity Frequent Flyer Points will show in your Velocity Frequent Flyer account within 72 hours of being transferred.
What is Velocity Frequent Flyer?
Velocity Frequent Flyer is an award winning loyalty program providing members with many easy ways to earn Velocity Points both at home and around the world. When it comes to using your Points, Velocity offers great choice and flexibility. Choose to redeem for flights, flight upgrades, accommodation or products via the Velocity Rewards Store and much more. Find out more about Velocity at WWW.VELOCITYFREQUENTFLYER.COM
How do I become a Velocity member?
Joining Velocity is free and becoming a member is easy. JOIN NOW